Dragon Touch E70 Wifi Issue: Essential Parent Guide

Dragon Touch E70 Wi-Fi problems? This essential parent guide provides proven, step-by-step solutions to get your child’s tablet connected and back online quickly. Don’t let Wi-Fi woes spoil screen time!

Navigating the digital world with your child’s tablet can be a joy, offering them educational games, fun videos, and ways to connect with family. However, sometimes the technology doesn’t cooperate as smoothly as we’d hope. One common snag many parents encounter with the Dragon Touch E70 is a stubborn Wi-Fi connection. It can be frustrating when your child’s tablet won’t connect to the internet, especially when you’re relying on it for entertainment or learning. But don’t worry, this is a fixable issue! We’re here to walk you through some simple, effective steps to troubleshoot and resolve your Dragon Touch E70 Wi-Fi problems.

Understanding Common Dragon Touch E70 Wi-Fi Issues

It’s reassuring to know that many Dragon Touch E70 Wi-Fi issues are quite common and usually stem from straightforward causes. Instead of a complex hardware failure, often it’s a simple setting, a temporary glitch, or a minor hiccup in the network. Think of it like this: sometimes your Wi-Fi router just needs a quick reset, or the tablet’s software needs a gentle nudge.

The good news is that the Dragon Touch E70 is designed with ease of use in mind, and its Wi-Fi capabilities are generally reliable. When problems do arise, they often fall into predictable categories. By understanding these, we can tackle them methodically. We’ll explore everything from ensuring you’re selecting the right network to checking parental control settings that might be inadvertently blocking access.

Why Kids’ Tablets Sometimes Lose Wi-Fi

Kids’ tablets, like the Dragon Touch E70, are used frequently and sometimes in various locations. This constant activity can lead to temporary connection issues. Before we dive into specific fixes, let’s touch on why this might happen:

Temporary Glitches: Sometimes, the tablet’s software or the Wi-Fi router experiences a brief glitch. A simple restart can often clear these up.
Incorrect Network Password: This is a very common one, especially if the password was recently changed on your home Wi-Fi.
Router Distance or Obstructions: If the tablet is too far from the Wi-Fi router, or if there are many walls or large appliances in between, the signal can be weak.
Outdated Software: Like any device, the tablet’s operating system and its Wi-Fi drivers might need updates to function optimally.
Parental Control Interference: Some parental control apps or settings can sometimes be a bit overzealous and unintentionally block Wi-Fi access.
Network Congestion: If too many devices are using your Wi-Fi at the same time, it might struggle to connect new ones efficiently.

Understanding these potential causes helps us approach the Dragon Touch E70 Wi-Fi issue with a clear plan, rather than feeling overwhelmed.

Step-by-Step Troubleshooting Guide for Dragon Touch E70 Wi-Fi

Let’s get your Dragon Touch E70 connected. Follow these steps in order. Most of the time, the solution is found within the first few steps!

Step 1: Basic Checks (The Quick Wins!)

Before we get technical, let’s cover the most common and easiest fixes.

Check Wi-Fi is Switched On:
Swipe down from the top of the Dragon Touch E70 screen to open the Quick Settings panel.
Ensure the Wi-Fi icon (usually a fan-like symbol) is highlighted or illuminated, indicating it’s on. If not, tap it to turn it on.
Select the Correct Wi-Fi Network:
In the same Quick Settings panel or by going to Settings > Network & Internet > Wi-Fi, you’ll see a list of available networks.
Make sure you’re tapping on your own home Wi-Fi network name (SSID).
Verify Your Wi-Fi Password:
When prompted, carefully re-enter your Wi-Fi password. Passwords are case-sensitive, so pay attention to uppercase and lowercase letters, numbers, and special characters.
If you’ve recently changed your Wi-Fi password, be sure to use the new one.
Tip: Some routers have the Wi-Fi network name and password printed on a sticker on the back or bottom.

Step 2: Restart Everything (The Universal Fix)

A simple restart can resolve many temporary glitches.

Restart Your Dragon Touch E70:
Press and hold the power button on the tablet.
Tap “Power off” or “Restart.” If “Restart” is an option, choose it. Otherwise, power it off completely, wait about 30 seconds, and then press the power button again to turn it back on.
Restart Your Wi-Fi Router and Modem:
Unplug the power cable from your Wi-Fi router.
If you have a separate modem, unplug its power cable too.
Wait for at least 60 seconds. This allows the devices to fully reset.
Plug the modem back in first, and wait for its indicator lights to stabilize (usually takes a minute or two).
Then, plug your Wi-Fi router back in and wait for its lights to stabilize.
Once your network is back up, try connecting the Dragon Touch E70 again.

Step 3: Check Signal Strength and Proximity

A weak signal can prevent a stable connection.

Move Closer to the Router: If you’re in another room or far away, bring the tablet closer to your Wi-Fi router.
Minimize Obstructions: Thick walls, metal objects, and even large appliances like refrigerators can interfere with Wi-Fi signals. Try to have a clear line of sight if possible.
Check for Other Devices: Are other devices on your network using a lot of bandwidth (e.g., streaming, downloading)? Temporarily disconnect them to see if the Dragon Touch E70 connects better.

Step 4: Forget and Reconnect to the Network

Sometimes, the tablet’s stored connection information becomes corrupted.

On Your Dragon Touch E70:
Go to Settings > Network & Internet > Wi-Fi.
Tap on your Wi-Fi network name.
Tap the gear icon (settings) next to it, then tap “Forget.” This removes the saved network from the tablet.
After forgetting, re-scan for networks, select yours again, and enter the password.

Step 5: Check for Software Updates

Keeping your software up-to-date is crucial for performance and security.

System Updates:
Go to Settings > System > System Update (or similar wording).
Tap “Check for update.”
If an update is available, download and install it. This process requires a stable internet connection, so if you’re currently unable to connect, you might need to use a different device or a temporary Wi-Fi hotspot to download the update.
App Updates: Some apps might also have their own update mechanisms within the Google Play Store. Ensure your Google Play Store is also up-to-date and check for app updates.

Step 6: Investigate Parental Control Settings

Dragon Touch tablets often come with built-in parental controls or allow you to install them via apps like Google Family Link. These can sometimes restrict internet access.

Review Parental Control Apps:
If you use Google Family Link, open the Family Link app on your parent device.
Select your child’s profile and check the “Limits,” “App access,” and “Content restrictions” sections. Ensure that Wi-Fi or general internet access isn’t inadvertently blocked.
Look for any specific settings that might be preventing network access.
Check Tablet’s Built-in Parental Controls:
Some Dragon Touch models have a “Kids Mode” or similar feature. Navigate to the tablet’s main settings and look for sections related to “Kids Profile,” “KMS,” or parental restrictions.
Ensure that network access is permitted within these profiles.
Temporary Disabling: As a troubleshooting step, you could try temporarily disabling all parental controls to see if that restores the Wi-Fi connection. If it does, you can then re-enable them one setting at a time to pinpoint the exact cause.

Step 7: Network Settings Reset

This advanced step resets all network-related settings (Wi-Fi, Bluetooth, mobile data) back to their factory defaults. You will need to re-enter all your Wi-Fi passwords afterward.

On Your Dragon Touch E70:
Go to Settings > System > Reset options.
Tap “Reset Wi-Fi, mobile & Bluetooth” or “Reset network settings.”
Confirm the action.
After the reset, turn Wi-Fi back on and try connecting to your network again.

Step 8: Check for Router Settings (Advanced)

While less common for basic Wi-Fi connectivity issues on a child’s tablet, certain router settings could play a role. This part is more for those comfortable with their router’s admin panel.

MAC Filtering: Ensure your router’s MAC address filtering is not enabled, or if it is, that the tablet’s MAC address is added to the allowed list. You can usually find the tablet’s MAC address in its Wi-Fi settings (often under “Advanced” or “About tablet”).
DHCP Enabled: Ensure that your router’s DHCP server is enabled. This assigns IP addresses to devices on your network, which is essential for them to connect.
Router Firmware: Check if your router has a firmware update available. Keeping router firmware updated is good practice for security and performance.

Troubleshooting Summary Table

Here’s a quick reference guide for common Dragon Touch E70 Wi-Fi issues and their solutions:

Problem	Likely Cause	Solution
Cannot find Wi-Fi network	Wi-Fi is off, router issue, too far.	Turn on Wi-Fi, check router, move closer.
“Authentication problem” or “Incorrect password”	Wrong password, network password changed.	Re-enter password carefully, verify with router.
Connected but no internet	Router/modem issue, ISP outage, parental controls.	Restart router/modem, check internet service, review controls.
Wi-Fi keeps disconnecting	Weak signal, interference, outdated drivers/software.	Move closer, reduce interference, update tablet software.
Tablet won’t connect after recent setup	New network password, router change, incorrect network selected.	Re-enter password, select correct network, restart devices.

When to Seek Further Help

If you’ve gone through all these steps and your Dragon Touch E70 still won’t connect to Wi-Fi, it might be time to consider other options.

Dragon Touch Support: Check the official Dragon Touch support website for FAQs, manuals, or contact information. They may have specific troubleshooting advice for your model.
Your Internet Service Provider (ISP): If multiple devices in your home are experiencing internet issues, the problem might be with your ISP. Contact them to check for outages or issues in your area. You can find a list of common ISPs and their support numbers by searching online for “[Your ISP Name] customer service.”
The Google Play Store: For app-related issues that might be affecting network access, ensure the Google Play Store itself is functioning correctly. Sometimes, clearing the cache for Google Play Store and related services (Google Play Services) in Settings > Apps can help.

Tips for Maintaining a Stable Wi-Fi Connection

Once you’ve got your Dragon Touch E70 connected, here are some tips to keep it that way:

Regular Restarts: Make it a habit to restart the tablet and your router once a week. This simple routine can prevent many minor glitches.
Keep Software Updated: Always install system updates when they become available. These often include fixes for connectivity issues.
Monitor Signal Strength: Pay attention to the Wi-Fi signal bars on the tablet. If they’re consistently low, consider purchasing a Wi-Fi extender or mesh system for better coverage around your home. For guidance on improving home Wi-Fi, resources like the Federal Communications Commission (FCC) offer helpful tips.
Limit Network Bandwidth Hogs: If your internet speed is slow, try to manage which devices are actively using bandwidth at any given time.
* Be Mindful of Parental Controls: While essential for safety, ensure your parental control settings are not too restrictive and are configured correctly to allow necessary internet access for the tablet’s intended uses.

Frequently Asked Questions (FAQ)

Here are some common questions parents have about Dragon Touch E70 Wi-Fi issues.

Q1: My Dragon Touch E70 won’t connect to Wi-Fi, what’s the first thing I should try?

The absolute first thing to try is restarting both your Dragon Touch E70 tablet and your Wi-Fi router and modem. This simple step resolves a surprising number of connection problems.

Q2: How do I know if my Wi-Fi password is correct?

Ensure you’re typing it exactly as it is, paying close attention to capitalization, numbers, and symbols. If you’ve recently changed your home Wi-Fi password, use the new one. You can often find the default password on a sticker on your router.

Q3: My tablet connects to Wi-Fi but has no internet. What’s wrong?

This usually means the tablet is connected to your router, but the router itself isn’t getting an internet connection from your service provider. Try restarting your modem and router. If that doesn’t work, contact your Internet Service Provider.

Q4: Can parental controls block my child’s tablet from connecting to Wi-Fi?

Yes, it’s possible. Some parental control settings, especially those that limit screen time or restrict app usage, might inadvertently block network access or specific online services. Review your parental control app settings carefully.

Q5: How do I reset my Dragon Touch E70’s network settings?

Go to Settings > System > Reset options and select “Reset Wi-Fi, mobile & Bluetooth” or “Reset network settings.” Be aware that this will erase all saved Wi-Fi passwords, and you’ll need to re-enter them.

Q6: Is it bad to have my child’s tablet always connected to Wi-Fi?

Generally, it’s not inherently bad. However, it’s wise to manage their screen time and ensure they are accessing appropriate content. Keeping software updated is also important for security when always connected.

Q7: My child’s tablet is connecting to public Wi-Fi but not my home Wi-Fi. What does this mean?

This suggests the tablet’s Wi-Fi hardware is working correctly, and the issue lies specifically with your home network configuration, password accuracy, router settings such as MAC filtering, or potential interference within your home.

Conclusion

Dealing with a Dragon Touch E70 Wi-Fi issue can feel like a hurdle, but as you’ve seen, most problems are solvable with a systematic approach. By following these troubleshooting steps, from the simple restart to checking parental controls, you can confidently get your child’s tablet back online. Remember, technology can have its quirks, but usually, a little patience and a guided process will lead you to a successful connection. Keep these tips handy, and you’ll be navigating Wi-Fi woes like a pro, ensuring your child can get back to their educational apps, games, and entertainment without further delay. Happy tablet-ing!