Dragon Touch Elite10 Not Turning On Unboxing: Essential Fixes
If your brand new Dragon Touch Elite10 won’t power on right out of the box, don’t worry! This guide provides simple, proven fixes to get your tablet working. We’ll cover common issues and straightforward solutions so you can start enjoying your new device quickly.
Unboxing a new gadget is always exciting! You’ve got your Dragon Touch Elite10, ready for some fun or productivity. But what happens when you press the power button, and nothing… nada… zilch? It can be a bit disheartening, especially when you’re eager to dive in. Many new tablet owners run into this, and it’s usually something simple. This guide is here to help you troubleshoot those first-time power-on hiccups. We’ll walk through easy steps to get your Elite10 up and running.
Dragon Touch Elite10 Won’t Turn On: Proven Fixes
It’s a bummer when your shiny new Dragon Touch Elite10 refuses to light up. But before you think of returning it, let’s explore some common reasons and quick fixes. Most of the time, it’s a super simple solution that just needs a little attention.
1. The Absolute First Step: The Charger and Cable Check
This sounds basic, but it’s the most frequent culprit. A tablet that won’t turn on might simply not have enough power.
Give it Time: Even if the battery indicator isn’t showing anything, plug it in and let it charge for at least 15-30 minutes before trying to power it on again. Sometimes, a deeply discharged battery needs a little time to wake up.
Check the Connection: Ensure the USB cable is firmly plugged into both the tablet and the power adapter. A loose connection means no charging.
Try a Different Outlet: Rule out a faulty wall socket by trying another one.
Use the Original Charger: If possible, use the charger and cable that came with your Dragon Touch Elite10. Some third-party chargers might not provide the right power output, preventing proper charging. If you’ve lost the original, look for one with the same voltage and amperage (usually indicated on the charger itself or in the tablet’s manual). A quick search for “Dragon Touch Elite10 charger specs” can often lead you to reliable replacements.
Inspect the Cable and Port: Look for any visible damage on the charging cable or the charging port on the tablet. Bent pins or frayed wires can cause charging issues.
2. The Power Button Press: Technique Matters
Sometimes, the way you press the power button can make a difference.
Press and Hold: For a new device, it’s often best to press and hold the power button for a solid 10-15 seconds. Don’t just tap it. Make sure you’re pressing the correct button – it’s usually on the top or side edge of the tablet.
Remove Case: If you have a protective case on your tablet, it might be slightly obstructing the power button. Try removing the case and pressing the button again.
3. Force Restart: The Digital Reset Button
If plugging it in and holding the power button doesn’t work, a forced restart can sometimes clear up minor software glitches that might be preventing the tablet from booting.
How to Force Restart:
1. Plug your Dragon Touch Elite10 into a known working charger and outlet.
2. Press and hold the Power button and the Volume Up button simultaneously.
3. Continue holding both buttons until you see the Dragon Touch logo appear on the screen. This might take 10-20 seconds.
4. Once the logo appears, release the buttons. The tablet should now boot up normally.
Why it Works: A force restart bypasses the normal shutdown process and essentially tells the tablet to reboot its system hardware, which can resolve temporary software hangs. While Dragon Touch doesn’t always detail specific force restart combinations for every model, holding Power and Volume Up is a common method across many Android devices.
4. Check for Physical Damage
While unboxing, it’s a good idea to visually inspect your tablet for any signs of damage that might have occurred during shipping.
Screen: Look for cracks or deep scratches.
Body: Check for dents or warped edges.
Ports: Ensure the charging port and any other ports are clear and not damaged.
If you find any physical damage, this is definitely something to document with photos and contact the seller or Dragon Touch support about immediately, rather than attempting further troubleshooting that might void a warranty claim.
5. The “Black Screen of Death” Scenario: What If It Turns On But Shows Nothing?
Sometimes, a tablet might feel like it’s on (you might hear a startup sound or feel a slight vibration) but the screen remains black.
Listen Closely: Turn the tablet on in a quiet room. Do you hear any startup sounds?
Feel for Vibration: Does the tablet vibrate when you press the power button or when it’s supposed to be starting up?
Try a Different Charger/Cable: As mentioned, faulty charging accessories can sometimes lead to weird boot-up issues. Trying a known-good alternative can help isolate the problem.
Connect to a Computer: If you have a USB cable and a nearby computer, try connecting your tablet to it. See if the computer recognizes the device. If it does, you might be able to access internal storage or initiate a recovery process, though this is more advanced. You can learn more about general Android device recovery from resources like Android’s official documentation on Over-The-Air (OTA) updates, which touches on device boot processes.
6. The Importance of a Full Charge Before First Use
Many electronics manufacturers advise fully charging a device before its very first use. This ensures the battery is in optimal condition and can prevent some initial power-on issues. As we covered, giving it a good 30-60 minutes on the charger is a great start.
Troubleshooting Summary Table
Here’s a quick reference to keep track of potential solutions:
| Problem | Likely Cause | Solution |
| :———————————— | :—————————— | :———————————————————————— |
| Tablet won’t turn on at all | Low battery / Deep discharge | Charge for 30+ mins; use original charger; check connections. |
| Tablet doesn’t respond to power | Software glitch | Force restart (Hold Power + Volume Up); let it charge first. |
| Screen stays black, but device seems on | Screen issue / System hang | Try force restart; connect to PC; use a known-good charger and cable. |
| Warning: Tablet has physical damage | Shipping damage | Document with photos; contact seller/support immediately. |
When to Contact Support or Return
If you’ve gone through all these steps, and your Dragon Touch Elite10 still stubbornly refuses to power on, it’s time to consider other options.
Check the Warranty: Your new tablet should come with a manufacturer’s warranty. Make sure you know what it covers and for how long. You can typically find warranty information on the Dragon Touch website or in the documentation that came with your tablet.
Contact Dragon Touch Support: Reach out to their customer service. They may have specific troubleshooting steps for your model or can guide you through the return/exchange process. You might find their support contact details on the official Dragon Touch website.
* Contact the Retailer: If you purchased from a retailer like Amazon or a physical store, check their return policy. Often, for DOA (Dead On Arrival) products, retailers have a specific window for returns or exchanges that might be quicker than going directly through the manufacturer.
Frequently Asked Questions (FAQ)
Q1: My Dragon Touch Elite10 did turn on, but now it’s stuck on the logo screen. What should I do?
A1: This is often a sign of a software issue. Try performing a force restart by holding down the Power button and Volume Up button simultaneously for about 10-20 seconds until the logo disappears and restarts. If it remains stuck, you may need to perform a factory reset, but this will erase all data.
Q2: Can I use a phone charger for my Dragon Touch Elite10?
A2: In many cases, yes, but it’s not always ideal. Phone chargers can vary in their power output (amperage and voltage). While a lower-amperage charger might still charge the tablet, it will be much slower. A charger with incorrect voltage could potentially damage the tablet. It’s always best to use the charger that came with your tablet or one specifically designed for it. Dragon Touch tablet charging requirements can usually be found on their support pages.
Q3: How long should I charge my Dragon Touch Elite10 for the first time?
A3: For the very first charge, it’s a good practice to charge it until the battery indicator shows 100%, which can typically take 2-4 hours depending on the battery size and charger. However, for initial power-on issues, as little as 15-30 minutes on a working charger can be enough to kickstart a depleted battery.
Q4: Is it normal for a brand new tablet to not turn on immediately?
A4: While it’s not the ideal experience, it can happen. Batteries can sometimes be deeply discharged during shipping and storage, or minor software glitches can occur. The steps in this guide are designed to address these common, usually non-serious, issues.
Q5: What does “Force Restart” mean on my tablet?
A5: A force restart, sometimes called a hard reset, is a method to reboot your tablet’s system hardware when it’s unresponsive or frozen. It’s different from a regular restart. It forces the device to shut down and then power back on, bypassing normal shutdown procedures. This can resolve many temporary software glitches that prevent the device from booting or functioning correctly. For more on Android device management, you can consult Android’s official developer documentation on device performance and behavior.
Q6: I see a battery icon on the screen, but it won’t boot. What’s happening?
A6: If you see a battery icon (often with a lightning bolt or a percentage), it means the tablet is receiving power but likely has insufficient charge to boot into the operating system. Leave it plugged in for at least 30 minutes to an hour, and then try powering it on again.
Q7: What if my Dragon Touch Elite10 got wet during unboxing?
A7: If your tablet got wet, do not try to power it on under any circumstances. Turn it off immediately if it’s on, unplug it, and dry the exterior thoroughly with a soft cloth. Then, place it in a dry, well-ventilated area (or use a desiccant like silica gel packets). Attempting to power on a wet device can cause a short circuit and irreparable damage. In this case, you will likely need to contact support for a replacement.
Conclusion
It’s incredibly frustrating when your new Dragon Touch Elite10 doesn’t power on straight out of the box. However, as we’ve explored, most of these issues are quite common and often have simple, effective solutions. By systematically checking your charging setup, ensuring you’re using the correct button-pressing technique, and performing a force restart, you can often get your tablet up and running in no time. Remember to be patient, follow the steps, and don’t hesitate to reach out to support or the retailer if you suspect physical damage or if troubleshooting doesn’t resolve the problem. Happy tablet exploring!
Your tech guru in Sand City, CA, bringing you the latest insights and tips exclusively on mobile tablets. Dive into the world of sleek devices and stay ahead in the tablet game with my expert guidance. Your go-to source for all things tablet-related – let’s elevate your tech experience!