Dragon Touch S8 Troubleshooting: Essential Fixes

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Dragon Touch S8 Troubleshooting: Essential Fixes

If your Dragon Touch S8 tablet is acting up, don’t worry! This guide offers simple, step-by-step fixes for common issues like freezing, slow performance, and battery problems. We’ll help you get your tablet running smoothly again, so you can get back to enjoying your apps, movies, and browsing.

Dragon Touch S8 Troubleshooting: Essential Fixes

It can be frustrating when your tablet doesn’t work as expected. You might be in the middle of something important, or just trying to relax with a game, only for your Dragon Touch S8 to freeze, become sluggish, or refuse to charge. These kinds of glitches can happen with any electronic device, and the Dragon Touch S8 is no exception. But before you think about replacing your tablet or getting it professionally repaired, there are several straightforward troubleshooting steps you can try yourself. These solutions are designed to be easy to follow, even if you’re not a tech whiz.

This article is your go-to guide for resolving the most common Dragon Touch S8 problems. We’ll walk you through simple restarts, software updates, and other quick fixes that can often resolve issues without much fuss. We’ll also touch upon when it might be time to consider more advanced solutions or contacting support. Let’s get your Dragon Touch S8 back in top shape!

Common Dragon Touch S8 Issues and How to Solve Them

Tablets, like all technology, can sometimes encounter hiccups. The good news is that many Dragon Touch S8 problems are quite common and have simple fixes. We’ve compiled a list of the most frequent issues and provided easy-to-follow solutions for each.

1. Tablet is Frozen or Unresponsive

This is perhaps the most common and annoying problem for any tablet user. If your Dragon Touch S8 screen has frozen and you can’t tap or swipe anything, it’s time for a hard reset.

Forced Restart (Hard Reset)

A forced restart is like giving your tablet a quick reboot to clear out any temporary glitches that might be causing it to freeze. It won’t delete any of your data.

  1. Press and hold the Power button. Locate the power button, usually on the top or side edge of your tablet.
  2. Continue holding. Keep holding the power button for a longer duration than a normal shutdown, typically about 15-30 seconds.
  3. Wait for the restart. The screen should eventually go black, and then you should see the Dragon Touch logo appear, indicating that the tablet is restarting.

If your tablet has separate Volume buttons, sometimes a combination can also trigger a restart. Check your Dragon Touch S8’s specific model for any unique hard reset combinations, though the power button method is usually universal.

2. Slow Performance or Lagging Apps

Is your Dragon Touch S8 taking a long time to open apps, or do they freeze frequently? This can be due to a few reasons, such as too many apps running in the background, low storage space, or outdated software.

Close Unused Apps

Having too many applications open simultaneously can consume your tablet’s memory (RAM) and slow things down. Regularly close apps you are not actively using.

  • Access recent apps. Swipe up from the bottom of your screen and pause to bring up the recent apps view (or tap the square multitasking button, depending on your Android version).
  • Close apps. Swipe each app card away (usually up or sideways) to close it.

Clear App Cache and Data

Over time, apps can accumulate temporary files (cache) that can become corrupted and cause performance issues. Clearing the cache can help resolve this.

  1. Go to Settings. Find and tap the ‘Settings’ app icon.
  2. Navigate to Apps. Scroll down and tap on ‘Apps’ or ‘Application Manager’.
  3. Select the app. Find the app that is running slowly and tap on it.
  4. Find Storage. Tap on ‘Storage’.
  5. Clear Cache. Tap the ‘Clear Cache’ button. See if performance improves. If not, you can try ‘Clear Data’, but be aware this will reset the app to its default state, and you may need to log in again.

Free Up Storage Space

When your tablet’s internal storage is nearly full, it can significantly impact performance. Aim to keep at least 10-15% of your storage free.

  • Delete unused apps. Uninstall apps you no longer need. From the app drawer, you can often long-press an app icon and select ‘Uninstall’.
  • Remove old photos and videos. Transfer them to a computer or cloud storage (like Google Photos or Dropbox) and then delete them from the tablet.
  • Clear downloaded files. Check your ‘Downloads’ folder in the File Manager app and delete anything you no longer need.

3. Battery Draining Too Quickly

A common complaint with any portable device is how quickly the battery drains. Here are some ways to make your Dragon Touch S8’s battery last longer.

Check Battery Usage

Identify which apps and features are consuming the most power.

  1. Go to Settings.
  2. Tap on ‘Battery’.
  3. View usage. You’ll see a list of apps and system processes ranked by their battery consumption. If a particular app is using an unusually high percentage, consider restricting its background activity or uninstalling it if you don’t need it.

Reduce Screen Brightness and Timeout

The display is one of the biggest power draws on a tablet.

  • Adjust Brightness. Swipe down from the top of the screen to access quick settings and reduce the brightness slider. You can also enable ‘Adaptive brightness’ which automatically adjusts based on ambient light, but manually setting it lower is often more effective for battery saving.
  • Shorten Screen Timeout. In Settings > Display > Screen timeout, select a shorter duration (e.g., 30 seconds or 1 minute) so the screen turns off faster when not in use.

Disable Unused Connectivity Features

Features like Wi-Fi, Bluetooth, and GPS (Location) consume power even when not actively being used.

  • Turn off Wi-Fi. If you’re not connected to a network, turn Wi-Fi off in quick settings.
  • Turn off Bluetooth. If you’re not using any Bluetooth devices, switch it off.
  • Manage Location Services. In Settings > Location, you can choose how apps access your location or even turn it off completely if not needed.

Enable Battery Saver Mode

Most Android devices have a battery saver mode that restricts background activity, reduces performance, and limits visual effects to extend battery life.

  1. Go to Settings > Battery.
  2. Tap ‘Battery Saver’.
  3. Turn it on. You can often set it to turn on automatically when your battery reaches a certain percentage (e.g., 15% or 5%).

4. Wi-Fi or Bluetooth Connection Problems

If you’re having trouble connecting to your Wi-Fi network or pairing with Bluetooth devices, try these troubleshooting steps.

Restart Your Router and Modem

This is often the quickest fix for Wi-Fi issues. Unplug your router and modem, wait for about 30 seconds, and then plug them back in. Wait a few minutes for them to fully power up before trying to connect your tablet again.

Forget and Reconnect to the Wi-Fi Network

Sometimes, the tablet’s saved network settings can become corrupted.

  1. Go to Settings > Network & Internet > Wi-Fi.
  2. Tap on the network name you’re having trouble with.
  3. Tap ‘Forget’.
  4. Reconnect by selecting the network again and entering the password.

Check Bluetooth Pairing

For Bluetooth issues, ensure the device you’re trying to connect to is in pairing mode and discoverable.

  • On your Dragon Touch S8: Go to Settings > Connected devices > Bluetooth.
  • Turn Bluetooth off and then on again.
  • Scan for devices.
  • Ensure the other device is discoverable (check its manual for instructions).
  • If previously paired: Tap the settings icon next to the device name and select ‘Unpair’ or ‘Forget’, then try pairing again.

5. Apps Crashing or Not Loading

An app that repeatedly crashes or refuses to load can be a nuisance. Here’s how to address it.

Force Close the App

Similar to a frozen tablet, sometimes an app just needs a quick reset.

  1. Go to Settings > Apps.
  2. Find and tap the app that is misbehaving.
  3. Tap ‘Force Stop’.
  4. Tap ‘OK’ to confirm.
  5. Try opening the app again.

Clear App Cache and Data (as explained in section 2)

This is often the next best step if force stopping doesn’t work.

Check for App Updates

Developers frequently release updates to fix bugs and improve performance. Outdated apps are more prone to crashing.

  • Open the Google Play Store app.
  • Tap your profile icon in the top right corner.
  • Tap ‘Manage apps & device’.
  • Tap ‘Updates available’. Review the list and install any updates for the problematic app.

Reinstall the App

If other steps fail, uninstalling and then reinstalling the app can resolve deeper issues.

  1. Uninstall the app: Go to Settings > Apps, select the app, and tap ‘Uninstall’. Alternatively, long-press the app icon in your app drawer and select ‘Uninstall’.
  2. Restart your tablet: Perform a standard restart.
  3. Reinstall the app: Open the Google Play Store, search for the app, and install it again.

6. Tablet Won’t Turn On

This is a critical issue, but often it’s simply a matter of a dead battery or a minor software glitch.

Charge the Tablet

It sounds obvious, but ensure your tablet is properly charged. Connect the charger to the tablet and a working power outlet. Leave it to charge for at least 30 minutes to an hour. Sometimes, if the battery is completely depleted, it needs a significant charge before it will show any signs of life.

Important: Use the original charger and cable that came with your Dragon Touch S8, or a certified compatible alternative. Using faulty chargers can cause damage.

Check the Charger and Cable

Try using a different charger and cable, if possible, to rule out a faulty charging accessory. Also, ensure the charging port on the tablet is clean and free of debris.

Perform a Forced Restart (as explained in section 1)

Even if the screen is black, a forced restart might revive a tablet that’s stuck in a powered-off state.

7. Touchscreen Issues (Unresponsive or Ghostly Touches)

If your touchscreen isn’t registering your taps correctly, or if it’s acting like you’re touching it when you’re not (ghost touches), consider these solutions.

Clean the Screen

Dirt, oil, or moisture on the screen can interfere with touch sensitivity. Gently clean the screen with a soft, lint-free cloth (like a microfiber cloth). Avoid using harsh chemicals or abrasive materials.

Remove Screen Protector or Case

A poorly applied or damaged screen protector, or a bulky case, can sometimes affect touchscreen accuracy. Temporarily remove them to see if the problem resolves.

Restart Your Tablet

A simple restart can often clear temporary glitches affecting the touchscreen. Perform a standard restart or a forced restart if necessary.

Check for Software Updates

Ensure your Dragon Touch S8 is running the latest software. Manufacturers sometimes release updates that include fixes for touchscreen calibration or driver issues.

  1. Go to Settings > System > System update (or similar path).
  2. Check for updates and install any available.

8. Overheating

While tablets can get warm during heavy use, excessive heat can be a sign of a problem and can damage components. Prolonged overheating can lead to performance issues and reduced battery lifespan.

Avoid Direct Sunlight and Hot Environments

Never leave your tablet in a hot car or direct sunlight. Ensure it’s used in a well-ventilated area.

Close Resource-Intensive Apps and Games

Demanding applications, especially games, can push your tablet’s processor to its limits, generating heat. Close these apps when not in use.

Remove Case (Temporarily)

Some cases, especially thick ones, can trap heat. Remove the case to see if the tablet cools down when it’s getting too hot.

Check for Software Updates

Sometimes, a software bug can cause the processor to work harder than it needs to, leading to overheating. Ensure your system is up-to-date.

Advanced Troubleshooting: When Simple Fixes Aren’t Enough

If you’ve tried the basic solutions and your Dragon Touch S8 is still misbehaving, there are a few more advanced steps you can consider. These involve resetting your tablet’s software, which can be very effective but should be done carefully.

1. Factory Data Reset

A factory data reset (also known as a hard reset or master reset) will erase all data on your tablet and restore it to its original factory settings. This is often the last resort for software-related issues because it clears out everything, including stubborn glitches, malware, and corrupted settings.

WARNING: A factory data reset will delete all personal data, including apps, photos, videos, music, and accounts. Make sure to back up anything important before proceeding!

How to Perform a Factory Data Reset

There are usually two ways to initiate a factory reset:

  1. Via Settings (if tablet is functional enough):
    1. Back up your data. Connect to a computer or use cloud services to save important files.
    2. Go to Settings > System > Reset options. (This path may vary slightly depending on your Android version, look for ‘Backup & reset’ or ‘System’ > ‘Reset’.)
    3. Tap ‘Erase all data (factory reset)’.
    4. Follow the on-screen prompts to confirm and start the reset. You may need to enter your device PIN or password.
  2. Via Recovery Mode (if tablet won’t boot properly):

    This method is used when you can’t access the tablet’s settings menu.

    1. Power off your Dragon Touch S8.
    2. Press and hold a combination of buttons. This is usually the Volume Down + Power button, or Volume Up + Power button. Keep holding them until you see the Android recovery menu or the Dragon Touch logo.
    3. Navigate with Volume buttons and select with the Power button. Use the volume keys to highlight ‘Wipe data/factory reset’.
    4. Confirm your choice. Press the Power button to select it.
    5. Confirm again by selecting ‘Yes — delete all user data’.
    6. Wait for the reset to complete. Once done, select ‘Reboot system now’.

After the reset, your tablet will boot up as if it were brand new. You’ll need to set it up again, sign into your Google account, and reinstall your apps.

2. Check for Malware

While less common on Android tablets than on PCs, malware can cause erratic behavior. If your tablet is suddenly performing poorly, showing strange ads, or experiencing unexpected shutdowns, it’s worth considering.

  • Install a reputable antivirus app: Download and install a well-known security app from the Google Play Store.
  • Run a full scan: Allow the app to perform a thorough scan of your device.
  • Remove detected threats: Follow the app’s instructions to quarantine or delete any malicious files found.
  • Consider

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